Terms and Conditions
Effective Date: Mar 1, 2025
Welcome to North Valley Mobile Repair ("we," "our," "us"). By using our mobile mechanic services ("Services") through our website located at https://northvalleymobilerepair.com (the "Site"), you ("you" or "Customer") agree to abide by and be bound by the following terms and conditions ("Terms").
Please read these Terms carefully before using our Services.
1. Acceptance of Terms
By accessing or using our Site and Services, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree with these Terms, you should not use our Site or Services.
2. Services
North Valley Mobile Repair provides mobile mechanic services, including but not limited to vehicle diagnostics, repairs, maintenance, and emergency roadside assistance ("Services"). The scope of services is outlined on our website or provided upon request.
3. Eligibility
You must be at least 18 years old to use our Services. By requesting or receiving Services, you confirm that you are of legal age and capable of entering into a binding agreement.
4. Service Area
Our Services are offered in specific areas of California. Please check our website or contact us to confirm whether we can service your location.
5. Booking and Payment
(a) Booking: To schedule a service, you must provide accurate details regarding your vehicle and location. (b) Payment: Payment for Services must be made in full upon completion of the service, unless otherwise agreed in writing. We accept credit cards. Prices for Services are available on our website and are subject to change.
6. Customer Responsibilities
(a) Accurate Information: You are responsible for providing accurate information regarding your vehicle and location. Failure to do so may result in delays or inability to provide the requested services. (b) Access: You must ensure that our technicians can access your vehicle and that the location where the service will be performed is safe and suitable for the the requested service. If we find the vehicle is unsafe or unsuitable for repair, we may refuse to provide service.
7. Warranty
(a) Parts and Labor: Our Services come with a warranty for parts and labor as specified on your service invoice. Warranty terms vary depending on the specific repair or service performed. (b) Exclusions: Warranties do not cover issues caused by customer negligence, accidents, misuse, or natural disasters.
8. Limitation of Liability
To the fullest extent permitted by law, North Valley Mobile Repair will not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or damage to the vehicle due to unforeseen circumstances, misuse, or other factors beyond our control. Our liability is limited to the amount paid for the specific service provided.
9. Cancellation and Rescheduling
You may cancel or reschedule your appointment at least 24 Hours before the scheduled service without incurring a fee. Cancellations or reschedules made less than 24 Hours may be subject to a fee.
10. Privacy Policy
Your use of our Site and Services is also governed by our [Privacy Policy]. Please review the Privacy Policy for information about how we collect, use, and protect your personal information.
11. Prohibited Conduct
You agree not to: (a) Use our Services for any unlawful purpose or in violation of applicable laws, including but not limited to California state laws. (b) Interfere with or disrupt our Services, Site, or servers. (c) Attempt to access restricted areas of our Site or Services.
12. Termination
We reserve the right to suspend or terminate your access to our Site and Services if you breach any of these Terms or engage in conduct that is harmful to us or other users.
13. Indemnification
You agree to indemnify and hold harmless North Valley Mobile Repair, its officers, employees, and agents from any and all claims, damages, liabilities, and expenses arising from your violation of these Terms or your use of our Services.
14. Changes to Terms
We may update these Terms from time to time by posting the updated version on our website. The "Effective Date" at the top of this page will reflect the most recent revision. Your continued use of our Services after any changes indicates your acceptance of the updated Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California. Any legal action or proceeding related to these Terms shall be exclusively brought in the courts located in Sutter County, California].
16. Dispute Resolution
Any disputes arising under or in connection with these Terms shall first be attempted to be resolved through informal discussions. If the dispute cannot be resolved informally, it shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association (AAA)
17. Contact Us
If you have any questions about these Terms or our Services, please contact us at:
North Valley Mobile Repair
Admin@northvalleymobilerepair.org
(530)212=0406
1510 Poole Blvd Suite 100
Yuba City, CA 95993