Privacy Policy for North Valley Mobile Repair
Effective Date: 3/1/2025
At North Valley, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, interact with our services, or use our mobile mechanic services.
1. Information We Collect We may collect personal information from you in the following ways:
Personal Identification Information: When you fill out forms or request a service, we may collect personal details such as your name, phone number, email address, home address, and payment information.
Non-Personal Identification Information: We may collect non-personal information like browser type, IP address, referring URL, device type, and browsing behavior on our website through cookies and other tracking technologies.
2. How We Use Your Information We use the information we collect for the following purposes:
To provide and manage our mobile mechanic services.
To communicate with you regarding service requests, appointment scheduling, and updates.
To process payments and manage billing.
To improve our website and services based on your preferences and feedback.
To send marketing materials or offers, but only if you have opted in to receive them
3. Cookies and Tracking Technologies Our website may use cookies, web beacons, or similar technologies to track user behavior, gather data for website analytics, and improve your user experience. You can control the use of cookies through your browser settings.
4. Sharing Your Information We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners and service providers to assist with:
Service delivery (e.g., payment processing, appointment scheduling).
Website maintenance and improvement.
Legal compliance or to respond to legal requests (e.g., subpoenas).
5. Data Security We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. This includes using encryption and secure servers. However, please note that no method of data transmission over the internet is 100% secure.
6. Your Choices You have the right to:
Access and correct your personal information.
Opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
Request the deletion of your personal information, subject to certain exceptions.
7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
8. Children's Privacy Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on this page, along with the effective date.
10. Contact Us If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
North Valley Auto Repair
Admin@northvalleymobilerepair.org
(530)212-0406
1510 Poole Blvd Suite 100
Yuba City, CA 95993